Privacy Policy
Our company: Kaplink LTD, Address: 141 Union Blvd Ste 101 Lakewood CO 80228-1837 US, Registration Number: 20228225329, Email: support@cupo.ai hereinafter referred to as “CUPO” or “we” or “company”, is the owner and administrator of the website “https://cupo.ai/” and other related domains “https://cupocoin.com/”
This Policy describes how we collect and use your data when you use the cupo.ai website, the app.cupocoin.com web application, the “Cupo” mobile application available for download on Google Play and the App Store (hereinafter referred to as the “Software”).
This policy (together with the Terms of Use and other documents associated with it) sets out the procedure (mechanism) for collecting, receiving from you any personal data, processing and storing it.
Within the framework of this privacy policy, the website ” https://cupo.ai/ ” undertakes to protect users when processing their personal data, to protect their relevant fundamental rights and freedoms and, in particular, their right to protection of personal data and to properly use your personal information (often referred to as “personal data”) received from you or from a third party with whom we interacted and cooperated.
Please read this policy to learn more about how we collect, store, use, transfer and protect the information / personal data we receive.
By accepting the privacy policy, you confirm that you understand and accept the use of your personal data (personal information that you enter on this website) in accordance with the definitions in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not use the website or provide us with your personal data.
If you have mistakenly provided us with your personal data or have given consent to this, you can revoke it here or contact us.
Contact details for contacting: person responsible for data processing Alexander Williams CEO, Kaplink LTD, Address: 141 Union Blvd Ste 101 Lakewood CO 80228-1837 US, registration number: 20228225329, Email: support@cupo.ai.
1. What data do we collect?
Registration and account
When you first launch the web application or mobile application, you register an account and enter the following data:
- Name;
- Email;
- Password.
In the account settings, you can link your accounts on trading platforms using the secret and public keys from such accounts. In addition, you may choose to receive notifications and newsletters via your social media accounts, which will give us access to your account data (username, phone number).
Linking a Trading Platform Account
When you link a trading platform account using your private and public keys, we automatically gain access to:
- Your trading history on the trading platform, including open trading positions;
- Your trading platform account balance data.
Account Usage
When you use your account, we collect and store the following information:
- The status of your account balances in USDT;
Contacting Support
When you contact our support team, we gain access to your contact information (name, email) to respond to your request or receive feedback on our service.
Usage Data
When you use the website or web application, we automatically collect usage data (log files). This data may include IP address, browser type, operating system and other information about your use of the website or web application, such as the pages you viewed, the time you viewed them and the links you clicked.
When you use a mobile application, we may automatically collect data about your device, including device type, operating system, IP address.
Usage data is anonymous.
Cookies – details in the cookie policy
In case you wish to contact us for reference only using the contact form or link to our email, no data provided by you will be stored on this website or transferred to or processed by any third party data processor.
2. Third Party SDKs and APIs
Our Software does not use third party SDKs and APIs.
3. Data Transfer and Applicable Law
We process data in accordance with the data protection and storage laws in the countries (regions) where we offer our software products and services or have tax and other legal obligations.
We do not distribute or disclose your data to anyone, except as provided in this Policy, applicable law or an international agreement.
We do not sell your data to third parties under any circumstances.
4. On what basis and for what purposes do we process your data
Contract performance
We process your data to perform the contract under which you use our software products (see Terms of Use).
Purposes related to our legitimate interests
We may process your data for the purposes of participating in legal proceedings or asserting and defending our legal claims, as well as to prevent or suppress illegal activities of our users.
The data that we collect based on your consent is used by us to provide you with the best experience using our website, to provide you with access to the main functions of this website and to use it as it was intended.
We process your data to respond to your requests, inquiries and comments; improve our applications and services; analyze user interactions with our website and applications for internal business processes (including generating statistics, identifying and eliminating errors, failures, testing and researching our software products), and ensuring the security of our services and systems.
We also have the right to transfer your data to our successors in the event of a full or partial sale of our business to the minimum extent necessary.
Fulfilment of legal obligations
We may transfer your data (including to other countries) at the request of government agencies and officials and in the performance of other legal obligations in accordance with applicable laws and international agreements. We may also have obligations to store and confirm your data for a certain period, which are provided for by applicable law.
The IP address is used to identify you to the network computer (server) and communication. IP addresses from which visitors appear to be coming may be logged for information technology security and system diagnostics purposes. This data may also be used in aggregate form to analyze trends and website performance.
We use information about the state of your account balances to analyze the results and control the operation of the Software as intended.
Your consent
We process your data based on your consent to receive advertising and informational mailings via the email address you provided during registration. The advertising and informational mailing may concern updates, changes in subscription terms, individual functions and features of our software products and services.
You have the right to revoke your consent to receive the mailing at any time by sending a request by email (see the Contacts section).
In your account settings, you can choose to receive advertising and informational mailings through your social media accounts. You can at any time unsubscribe from receiving mailings through your social media accounts by changing your account settings.
5. How long do we store your data
We take various measures to protect your data. We use encrypted channels to collect and transmit your data, and we restrict access to your data by unauthorized persons.
Please note that the transmission of information over the Internet is not completely secure. We cannot guarantee the security of data transmitted to our website.
We may retain your data for as long as required for the purposes of processing listed in this Policy, or as long as we are subject to legal obligations to retain and verify your data for a certain period.
6. Your rights in relation to data
You have the right to know whether we are processing your data and, if so, which data exactly.
You can correct inaccurate information about you and supplement incomplete data in your account settings.
You can also request the deletion of your account along with the associated data.
Our company wants to ensure that you are fully informed of all your data protection rights. Every user is entitled to the following:
Right to restrict processing. You have the right to request that our company restricts the processing of your personal data under certain conditions.
Right to object to processing. You have the right to object to the processing of your personal data by our company under certain conditions.
Right to data portability. You have the right to request that our company transfers the data we have collected to another organization or directly to you under certain conditions.
According to applicable law, you may have other rights regarding your data. To exercise your rights, please contact us by email (see the “Contacts” section).
7. Data of minors
We do not directly collect data from persons under the age of 18. If we learn that we have inadvertently collected personal data from a person under the age of 18, we will promptly take reasonable steps to delete or anonymize their personal data as soon as possible.
For any such questions, such person’s legal representatives can contact us by email (see the “Contacts” section).
8. Third-party sites
To provide you with access to the main functions of this website and its to use it as intended, we use third-party tools.
Our privacy policy applies only to our website, so if you click on a link to another site, you should carefully read its privacy policy and accept or reject it.
Third-party websites behave exactly as if the user had visited the other site.
We are not responsible for the content of third-party websites and services that may be linked to in the Software. The inclusion of such links does not mean that we guarantee the security of third-party sites and services, or the accuracy and reliability of the content posted on them.
We do not control the processing of personal data on third-party sites and services, since we are not their owner. Carefully read the legal information on third-party sites and services before using them.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
You can opt out of tracking at any time by activating the “Do Not Track” setting in your browser.
9. Payment Processing
Your payments are processed through a third-party service provider PayPal.
We do not collect, store or process your payment information.
For more information, please visit:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full
10. Cookies
For more information on how we use cookies, please visit https://cupo.ai/cookie-policy
11. Policy Changes
We may change this Policy from time to time. We will notify you of the most significant changes. You will also be able to see when the Policy was last modified by the last modified date in the Policy header. Any changes to this Policy will be effective upon publication at https://cupo.ai/ru/privacy-policy. Continued use of our website, applications or software products after changes are published means that you agree to the new version of the Policy.
12. Contacts
Company: Kaplink LTD
Address: 141 Union Blvd Ste 101 Lakewood CO 80228-1837 US
Registration number: 20228225329
Responsible person: Alexander Williams, CEO
Email: support@cupo.ai
Our company regularly reviews its privacy policy and posts any updates on this web page. This privacy policy was last updated on August 19, 2024.